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Is shopping online with Art 4 All safe?
At Art 4 All, we care about security and make every effort to ensure
our transaction process is safe and that your personal information is
secure.
We guarantee that every order you make on our website is safe. We use
strict security precautions to make our website safe, including the use
of a Secure Socket Layer (SSL) server. Any information you enter while
you're using the secure server is encrypted before being transmitted,
so it is virtually impossible for an outside party to access or
intercept your information.
You can check that you are shopping in a secure environment by looking
for either a locked padlock icon or an image of a key in the bar at the
bottom of your screen. This should appear on any page where you are
entering personal information, such as your credit card details.
The latest versions of the most popular browsers, Internet Explorer,
Netscape Navigator and Firefox support this secure connection. If for
any reason this option has been disabled on your browser, you will not
be able to transact or login until you reset these options. Find these
options under ‘control panel’ then 'security’.
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How do you protect my credit card details and personal information?
We’re verified by Verisign. That means that our site uses
industry-standard Secure Sockets Layer (SSL) technology to encrypt
personal information, including your name, address and credit card
details. In this way, information passed between your computer and us
cannot be read in the unlikely event of someone intercepting it.
Other than when we process your original payment or process a refund
for you, your credit card details are displayed in a truncated form
with only the first 4 digits and the last 4 digits visible. Your
receipt, for example, will only display a partial credit card number.
For your additional security and to protect your personal information
we request that you re-enter your password each time you wish to view a
page containing your personal details.
You can enrol your card in MasterCard SecureCode or Verified by Visa
scheme for added peace of mind. You will be able to set a private code
for online transactions, giving you added protection against the
unauthorised use of your credit or debit card online.
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How do you protect me against fraud?
We use identity checking to protect you and detect and prevent fraud.
As part of our security checks we may call you to verify your details
and your identity.
Card transactions are authenticated on our behalf by Experian Ltd. This
means that, for your own security, we try to ensure that only the owner
of the card is able to use it. Experian will check against various
public and private databases and retain a record of the check and your
details that they may use to assist other companies with identity
checking..
What information do you collect?
The information we collect via may include
Personal details you give us and which are required to process your order. This includes name, address, email address etc.
Information about how you browse or shop with us so we can improve our online service to you.
This data can include
your Internet protocol (IP) address
log in and password details
your browser type and version
your purchase history
session information and the clickstream to, through and from our website
your use of email updates, if you have chosen to receive emails from us
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What do you do with the information you collect?
The details we collect help us:
process
your order, any application for finance or a mobile phone contract,
maintain guarantee records and provide aftersales service
carry out security checks and check against credit reference agencies
comply with legal requirements e.g. if you buy a TV, we are obliged to pass your details to the TV licensing authority
We
are a subsidiary of DSG international plc and may need to pass the
information we collect to other companies within our group for
administrative purposes. We may also use third parties to carry out
certain activities, such as processing and sorting data, monitoring how
customers use our site and issuing our emails for us.
We maintain physical, electronic and procedural safeguards in
connection with the collection, storage and disclosure of personally
identifiable customer information.
Our security procedures mean that we may occasionally request proof of
identity before we disclose personal information to you or require you
to enter your password to access areas of the site displaying sensitive
personal information.
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Am I going to be charged duties and taxes?
Art4All.eu does not charge duties or taxes; however, you may be
required to pay duties and taxes when claiming your package. This
depends on the policy of your local customs office.
We recommend that you contact your local customs or postal office for
additional and more detailed information on this issue.
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Tips for safe online shopping
Protect your password by making it difficult to guess. Anyone who knows your password can access your account.
Enrol
your card in MasterCard SecureCode or Verified by Visa scheme. You will
be able to set a PIN for online transactions for added protection
against any unauthorised use of your credit or debit card online.
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